RETURNS & EXCHANGES
Since our designs are almost all exclusively MADE TO ORDER we ask for your understanding that we cannot take them back.
There is NO RETURN for this individually manufactured pieces.
ONE OF ONE pieces we have in store and LOUNGEWEAR items can be returned within 8 days of receipt… provided they are in ORIGINAL CONDITION, with all labels and seals attached, the way they were received.
For this purpose, it is MANDATORY to arrange the return IN ADVANCE with us BY E-MAIL.
Please get in touch with us if you have any questions or something on your mind via email@example.com using the following contact form.
We can only accept prepaid returns with tracking and insurance done. Shipments damaged or lost in transit are not at our expense. The customer bears the costs of the return. Original shipping costs are non-refundable.
Please allow up to 7 business days for your refund or exchange to be processed. You will receive a confirmation by e-mail when your return or exchange is complete.