We are manufacturing nearly all items on demand and individually. They are made from limited stocks of highly exclusive fabrics and unique sari-fabrics.
When you place your order we will reserve one piece of the limited number for you.
If it is a sari-item, we will reserve this one-of-one exclusive design for you.
This is the only way to make sure you will get one of these designs.
The time needed to manufacture will be shown in the order process.
Please do not hesitate to contact us at firstname.lastname@example.org. As every item is manufactured individually in our own in-house Atelier we can discuss if we can do a similar piece for only you !
Once an order is placed and the payment is credited to our account, we start working on your model. Therefore we cannot cancel an order at this time no longer.
However feel free to contact at atelier @jeannesousan.com we will try our best if there is anything we can do for you.
Once you have received your shipping confirmation email please go to https://www.dhl.de/en/privatkunden/dhl-sendungsverfolgung.html
to track the ID number for your order and the progress of the delivery.
Since our designs are made to order pieces please understand that we cannot take it back.
The only exception are one-of-one pieces and Loungewear, as these are already produced and in stock.
Please contact us if you have any questions or something on your mind @email@example.com
As most of the fabrics we use are delicate please follow the instructions you find in the description of the design in the store. If you have anny questions or insecurities please do not hesitate to contact us at firstname.lastname@example.org
We would be happy to welcome you at our showroom and the atelier situated in Zweibruecken, Germany. Please make an appointment at @email@example.com so we can tend our full attention to you.